d3z1gn/magazine

d3z1gn/magazine

d3z1gn/magazine featuring great design, architecture, fashion, graphics and innovation from across the globe.

 

Contact Centre

Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish.

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VFit+

VFit+ is a well-being mobile application that connects smart devices. The application tracks daily activity, body composition, heart rate, sleep quality and water consumption. Data received from connected smart bands and smartwatches is displayed according to user preferences. Users can set goals, join challenges and share activity with others. Supportive push notifications and an inactivity warning encourage regular movement. A card based interface with distinct colors and icons separates each type of information. A diary of activities is created for each user.

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MG iSmart

MG iSmart is an infotainment system interface designed for cars of the MG brand. The interface supports a new market rollout with a custom solution built around connectivity, digital touchpoints and smart assistants. Research and ideation sessions with the brand team and with customers in the target markets guided the user flows. Three interaction concepts were prototyped, and six visual directions were tested before one final direction was selected and developed in detail. Vehicles equipped with MG iSmart are on the road in India and Thailand.

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Origami Letter

This is a messaging tool that uses origami to express emotion. Origami is the traditional Japanese craft of paper folding that began as a courtesy. In the past Japanese decorative paper was folded neatly for gift wrapping. This tool uses modern communication to allow people to create a digital origami letter then send it or print and fold it themselves, giving them two ways to enjoy their messages.

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SberPay

SberPay is a payment application for online and in-app purchases. Payments are completed through the SberBank Online application, so card data is not transferred to stores or partners. The card balance can be seen before each payment. One-time payments, recurring payments and subscriptions are supported, and an unlimited number of cards can be linked for later use. The visual language is simple and based on typography, a button and a gradient. The aim was to remove the need to enter card details and to make payment fast and secure.

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Gatorade GX Patch and APP

Gx is a personalized hydration system formed by a mobile application, a sweat patch and a reusable bottle. The Gx sweat patch sticks to the forearm and collects sweat during one high-intensity workout to track fluid and sodium loss. The Gx App scans the patch and builds a sweat profile. From the sweat profile, the app recommends hydration and fueling strategies for the next workout. Nine Gx pod formulas with different levels of carbohydrates and electrolytes are suggested to the user. The pods use less plastic than fully diluted, non-refillable drinks.

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