Akbank Qms
Queue Management System is a design that enables the users who want to receive service from Akbank branches to introduce themselves with personal information or alternative methods and to take priority tickets. The flow of giving the ticket number to the user starts when the one chooses the type of transaction he / she wants to do. The ticketing is a flow that begins with the introduction of the user through the kiosk. After the one introduces himself / herself, the verification process is performed and an appropriate ticket is issued according to the user's transaction.
Akbank Qms Queue Managment System by Akbank Design Studio has been highlighted as a creative illustration of communication design by the A' Design Award. Akbank Qms Queue Managment System received the Iron A' Design Award in Interface, Interaction and User Experience Design in 2020. The A' Interface, Interaction and User Experience Design Award is an international, meritocratic, just and fair design recognition program which honors excellent design of websites, mobile applications, software interfaces, game interfaces, wearable interfaces, virtual reality interfaces, augmented reality interfaces, dashboard designs and more.
